If you experience illness, injury, a medical emergency, or another health concern, we can provide support and guidance to help you access the services and assistance you need.

Mumbai campus

On-site medical facilities are available at the Waterstones Mumbai campus for staff and students, including a 24/7 paramedic and ambulance.

‍Chennai campus

Information about on-site support options at the Chennai campus will be available soon.

In an emergency

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If you or someone else is in immediate danger, call the National Emergency Helpline: 112

Medical emergencies: phone 102 or 108

Police: phone 100

Fire: phone 101

Mumbai on-site emergency contacts

Waterstones On-Duty Emergency Response Officer: phone 986 750 5284.

The On-Duty Emergency Response Officer can assist with on-floor medical, fire or security events.

Waterstones 24/7 onsite ambulance: phone 865 596 8669.

Crisis support

Emotional distress or a mental health crisis: phone Tele-MANAS (24/7 Mental Health Helpline) 14416 or 1-800-891-4416

Ragging or hazing from other students: phone the UGC Anti-Ragging Helpline: 1800-180-5522

Domestic violence, abuse, or if you need support: phone the Women's Helpline: 181 or Emergency Services: 112

For urgent wellbeing concerns relating to a UWA India student, contact the UWA India Student Wellbeing Team during operating hours: Email: student-wellbeing@india.uwa.edu.au.

Managing medical impact on your studies

If you are impacted by a medical condition, we encourage you to seek support as soon as possible.

Sudden health conditions or worsening of an existing health condition

If a sudden health condition or worsening of an existing health condition affects your ability to complete assessments or attend examinations, you may be eligible to apply for an Exceptional Variation of Assessment (EVA). Refer to EVA for details about eligibility, the application process, and deadlines.

UniAccess – accessibility & long-term health support

Students managing long-term medical conditions, chronic illnesses, mobility requirements, or temporary injuries can register with UniAccess for adjustments, such as:

Academic Adjustment Plans (AAP): The Student Wellbeing Advisor works with you to design a tailored AAP based on your individual needs and medical documentation, coordinating reasonable learning, assessment and examination accommodations.
Registration: Contact the Student Wellbeing Advisor as early as possible via uniaccess@india.uwa.edu.au to arrange a confidential consultation.

Refer to Accessibility Support for further details.

When to seek medical or mental health support

You do not need to wait until a situation becomes serious to access support. We encourage students to seek assistance early whenever a physical health concern, injury, medical condition, or wellbeing challenge begins to affect their daily life, studies, or overall health.

You may wish to seek support if you are:

feeling physically unwell and symptoms are not improving
managing an injury, illness or medical condition that is affecting your studies or attendance
finding it difficult to participate fully in university life because of a health concern
feeling overwhelmed, anxious, persistently stressed, or emotionally distressed
experiencing changes to your sleep, concentration, motivation, or ability to manage daily responsibilities
balancing ongoing formal caring responsibilities and finding it difficult to manage your studies, attendance or daily responsibilities
supporting another student and are unsure how to help
seeking advice about available support options

Seeking support early can help identify appropriate treatment, connect you with relevant services, and reduce the impact that health concerns may have on your wellbeing and academic progress.

If you are unsure where to start, contact a member of the Student Experience Team via
‍student-experience@india.uwa.edu.au.

If you are experiencing a medical emergency, serious injury, an immediate risk to your safety, or thoughts of self-harm, contact emergency services immediately or seek urgent assistance from an appropriate healthcare provider.

Contact us

Student Experience Team

If you’re unsure about what support you require or would like to find out more about what options are available, reach out to the Student Experience Team.

student-experience@india.uwa.edu.au

Student Wellbeing Advisor

The Student Wellbeing Advisor can assist with confidential counselling support.

student-wellbeing@india.uwa.edu.au

UniAccess

The UniAccess team can provide support if you require academic adjustments due to long-term medical conditions, chronic illnesses, mobility requirements, or temporary injuries.

uniaccess@india.uwa.edu.au

Other support

CRICOS 00126G | PRV12169, Australian University

The University of Western Australia is a top 100 global university and a founding member of Australia’s Group of Eight. Based in Perth, Western Australia, UWA is internationally recognised for excellence in research, teaching, and industry engagement across the Indo-Pacific region.

The University of Western Australia has received a Letter of Approval from the University Grants Commission (UGC) for its Mumbai campus and is progressing approvals for its Chennai campus. UWA India will commence teaching in accordance with the required regulatory approvals.